Tuesday, August 5, 2008

Threatening letter

TO: Energy Ombudsman

Re: AGL gas bill for 1/19 L*** St

Dear Sir,

I have written to you about this matter. I have written to AGL accounts in Brisbane. I have written to the AGL internal ombudswoman in Melbourne about this matter but all I get is the threatening letter enclosed.

To reiterate: I was recently told by AGL via you that my gas usage was too small to raise a bill but now I am told that I owe $95. My gas usage is of course unchanged at a very low level. I want the matter re-examined before I pay this bill.

Please see if you can get an intelligent response out of AGL.

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