1 November, 2014
TO:
AGL GAS
Dear Sir,
I am disappointed that I have so far received no reply to my last two letters to you. Are you really so thick that I once again will have to ask the Energy Ombudsman to squeeze some civility out of you?
I advise as follows:
I have two gas services to my building: One for upstairs and one for downstairs. Neither are much used.
Because of your atrocious daily connection charges, I have had a licensed gasfitter connect all the services in the building to the one meter. So there is now one meter that is disconnected and not doing anything.
Please therefore take a final reading off the disused meter and terminate the associated account. I will withhold payment of my outstanding gas accounts until you do that
Yours disgustedly,
(Dr) John Ray
9 Oct 2014
Qld 4102
9 Oct 2014
TO:
AGL Gas
Dear Sir/Madam
I am the owner of the above property. It has at the moment 2 little-used gas services. I pay for them both. In the light of your increased daily charges I would like to combine them into one. I am happy to have my gasfitter do that and hold the surplus meter for your collection but you may also wish to quote for the job.
Please advise
Yours faithfully
(Dr) John Ray
9 Oct 2014
TO:
AGL Gas
Dear Sir/Madam
I am the owner of the above property. It has at the moment 2 little-used gas services. I pay for them both. In the light of your increased daily charges I would like to combine them into one. I am happy to have my gasfitter do that and hold the surplus meter for your collection but you may also wish to quote for the job.
Please advise
Yours faithfully
(Dr) John Ray
17 September, 2014
Qld 4102
17 September, 2014
Dear AGL Gas,
I pay the gas bill of flats 1 and 3 at the above address. I enclose two recent bills received. As the gas at flat 1 is used only about once a week, the bill is normally low. This month it is high. I note also that the bills for flats 1 and 3 are identical -- which is improbable. I suspect an error. Please check and advise
Yours etc
John Ray
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